To find out whether a spare part is suitable for your vehicle, click on the "Suitable for" tab below the item image. All types and models with which the respective part is compatible are listed here.
For the Fiat 124 Spider, we usually also indicate in the item name which years, types or engines the item is suitable for.
If, after comparing this information, you still have doubts as to whether the item fits your vehicle, please feel free to contact us using the "Questions about the item" button in the item description. Please provide as much detail as possible about the type of vehicle you own (exact manufacturer and model name, year of manufacture, chassis number, engine number if applicable and any modifications made)! The more information we have about your vehicle, the better we can help you.

What is the quality of the spare part?

Of course, we attach great importance to the quality of the spare parts in order to keep your collector's item on the roads in the long term. To make it easier for you to assess the quality, we have divided our articles into five quality levels. The quality level of each item can be found in the item description. Our quality levels are not the same as school grades!
Original parts and premium items are also marked with an “o” or “p” at the end of the item number.

Is there a discount for traders?

Look here

What can I do if an item arrives damaged?

If a part has arrived damaged, please document the damage in the form of photos and send them to us by email or WhatsApp. Our team will then take care of a solution as quickly as possible.
We assume no liability for parts damaged due to improper installation! We would like to point out that vehicle spare parts should only be installed by trained specialist personnel!

How can I change my access data? What can I do if I have forgotten my password?

You can change your access data at any time in your customer account under “Personal data”.
If you have forgotten your password, click on “Forgot your password?” in the log-in mask. You will be redirected to a page where you can enter your email address. After entering your email address, click on “Send Email” and you will receive an email with a link that you can use to reset your password.

How can I check the status of my order?

You can check the status of your order at any time in your customer account under “Orders”. You will also receive a shipping confirmation by email after your order has been shipped. In this you will find a tracking link that you can use to track the shipment of your order.

What can I do if I am not at home when my order is delivered?

If you cannot be found at your specified delivery address when your order is expected to be delivered, you can provide your parcel delivery person with a storage location for your parcel using the tracking link contained in the shipping confirmation or select a nearby parcel shop where you can collect your shipment.
Since the delivery people take care of the delivery of your package, we cannot determine where your package will be left or left if you are not present at the time of delivery!

What happens if my package has been delivered to a packing station and I don't pick it up?

As a rule, your package will be sent back to us. You will be charged for the return shipping costs!
We would be happy to order the delivery again. However, you also have to bear the costs for this!

What can I do if I can't place an order via the online shop?

If you need help placing an order, please click here first.
If you are unable to place your order for technical reasons, you are welcome to contact us by phone, email or WhatsApp. We can place your order for you. In this case, however, payment in advance (bank transfer) is only possible!

Can I open the package in the presence of the courier to check that my order is intact?

Of course you can! We always recommend opening the packages in the presence of the courier, but this is only possible after confirmation of receipt of the package. The courier is then obliged to wait 10 minutes while you can check the contents of the package. During this time you can check whether your order was delivered correctly and in perfect condition. If this is not the case, a protocol signed by the courier must be prepared, including a brief description of the damage/defect. Based on this document, you can initiate the notification of defects and possible return to us.

How can I redeem a voucher?

You can only redeem a voucher before final submission of an order in the last step of the checkout process. In the small box on the left under the summary of your items in the shopping cart, tick "I have a voucher" and a line for entering the voucher code will appear. After entering, click on the red button with the arrow to the right of the input line. The voucher value should then be deducted from the amount to be paid and you can complete your order normally.

Is it possible to pick up my goods on site?

Of course, you can also pick up your order from our shipping warehouse at Ahornweg 7, 31867 Lauenau in Germay. To do this, select the shipping method “self-collection” when placing your order. You can pay for your order in advance using the payment methods available in the shop or on site in cash or with a credit/debit card.

What can I do if I forgot an item when ordering?

For technical reasons, it is not possible to subsequently change your order in our webshop.
In order to avoid additional shipping costs for you, we offer you to contact us, cancel your order completely and refund you the amount paid. You can then repeat your order in our webshop and add the missing items.

How do I receive the invoice for my order?

You will receive your invoice in printed form in your package. If you chose "advance payment" as your payment method when placing your order, you will find all the information you need for the transfer in your automatic order confirmation.

Can I change the shipping/billing address of my order later?

If you wanted your package delivered to a different address or the invoice issued to a different address, simply contact us by email, phone or WhatsApp. Address changes are only possible as long as your order has not yet been processed by our team!

Can I still change my delivery address for an order that has already been confirmed?

We ask for your understanding that a subsequent change to the delivery address is not possible. Orders are processed immediately and therefore it is unfortunately not possible for us to guarantee a change. If the specified delivery address cannot be found or your shipment cannot be delivered, the shipment will be returned to us. As soon as the shipment has arrived back at us and been checked, the credit will be issued using the method you specified as your payment method.

Can I cancel my order if it hasn't shipped yet?

Cancellations are possible if your order has not yet been processed in our warehouse. Our warehouse processes things very quickly, so sometimes cancellations can no longer be made after just a few minutes.
Please note that it is unfortunately not possible to cancel individual items from a planned delivery.